Marketing and Customer Support

Star Fleet Universe Discussion Board: Company-Conventions-Stores-Ideas: About the Company: Marketing and Customer Support
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Archive through April 26, 2019  1   04/27 10:12am

This is your chance to talk to Jean, our new director of Marketing, regarding your ideas, suggestions, requests, reminders, etc. You are especially welcome to tell Jean about all of the good Marketing ideas that Steve Cole never had time to look into.
By Daniel Glenn Knipfer (Dgknipfer) on Friday, April 16, 2021 - 02:07 pm: Edit

Customer Service issue. Just sent an email back to Leanna on a shopping cart issue I was having back in late 2019 that then fell through the cracks as I got tied up in other things. With Tac Ops coming soon I looked back into the shopping cart, found I was still having the same issue, and thought I should actually get around to seeing if my shopping cart account can be fixed or just needs nuked and re-initialized by me.

By Jean Sexton Beddow (Jsexton) on Friday, April 16, 2021 - 05:53 pm: Edit

Dan, only Leanna can solve that. You probably need to email her directly.

By Steve Cole (Stevecole) on Saturday, April 17, 2021 - 12:15 am: Edit

Leanna said she had talked with Dan and they had tried several fixes.

By Jonathan Jones (Jej1997) on Wednesday, February 08, 2023 - 09:57 pm: Edit

I'm not sure if this is the best place to post this suggestion. Please let me know if it's not.

The products in ADB's web store really need to have pics of both the front AND back covers. The back cover is where all of the salesmanship took place when people used to buy these items in brick and mortar stores.

Not only are they good for persuasion, but also just for basic information. The text-only descriptions currently shown in the web store are often inadequate to let people know exactly what's in the modules.

By Jean Sexton Beddow (Jsexton) on Friday, February 10, 2023 - 04:38 pm: Edit

I am working (slowly) on updating the descriptions.


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