Some of you have asked about what seem to be high shipping costs on our shopping cart for non-US orders. Almost nobody pays what the cart says, but the cart cannot calculate the "actual cost" (which is what we charge) and defaults to the highest of several different options. The reason for that is that the bank allows us to reduce what we charge you but not increase it. Once we get your order, Leanna calculates the "actual cost" and reduces the charge to that amount. There is really no practical way for the cart to calculate every possible shipping situation. (If you order a magazine or module it goes in an envelope. If you order a magazine and a miniature it goes it a box.) You can always email Leanna (Sales@starfleetgames.com) and tell her what you want to order. She will pull and weigh the order and calculate the actual shipping cost and tell you. (The cart will still show the higher cost but at least you'll know what the charge will be reduced to.)

We're getting a lot of totally new customers out of the recent change in the joint venture lines, and they are not aware that ADB is the single most responsive company in the industry. We answer every email and every question, and address every complaint and every issue. (Do not assume that such questions or issues will be ignored.) We make the extra effort to educate our customers into the how and why of the way our company runs, and many of them provide valuable suggestions and other input which we implement (sometimes overnight).