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Klingon Fleet Box arrived today
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Tricorder
Ensign


Joined: 12 Aug 2012
Posts: 10
Location: Auckland, NZ

PostPosted: Wed Aug 22, 2012 1:47 am    Post subject: Reply with quote

djdood wrote:

Mongoose has been doing pretty good about making-good on issues. I much prefer not having issues in the first place.


I could not agree more since I am in NZ and shipping stuff back to the States because somebody didn't think I'd notice horrific miscastings is pretty tiresome.

Do you think I'd get any action out of Mongoose customer service?
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djdood
Commodore


Joined: 01 Feb 2007
Posts: 3412
Location: Seattle, WA

PostPosted: Wed Aug 22, 2012 2:31 am    Post subject: Reply with quote

It might take a few tries (in some cases), but yes, you would. More often they are very good about responding to issues.

ADB also ships from the US (obviously, since they're in Texas). However, they check every mini in every box, before they ship them out. Ideally, nothing should ever have to go back from an ADB order.
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Tricorder
Ensign


Joined: 12 Aug 2012
Posts: 10
Location: Auckland, NZ

PostPosted: Wed Aug 22, 2012 3:13 am    Post subject: Reply with quote

IF Mongoose resolves this I will order my Gorn Fleet from ADB--even the $50 premium (over a discounter on eBay) is worth getting a perfect (ish) set the first time. Smile
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