Federation Commander Forum Index Federation Commander
A NEW fast paced board game of starship combat!
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Klingon Fleet Box arrived today
Goto page Previous  1, 2
 
Post new topic   Reply to topic    Federation Commander Forum Index -> Starline 2500
View previous topic :: View next topic  
Author Message
Tricorder
Ensign


Joined: 12 Aug 2012
Posts: 10
Location: Auckland, NZ

PostPosted: Wed Aug 22, 2012 1:47 am    Post subject: Reply with quote

djdood wrote:

Mongoose has been doing pretty good about making-good on issues. I much prefer not having issues in the first place.


I could not agree more since I am in NZ and shipping stuff back to the States because somebody didn't think I'd notice horrific miscastings is pretty tiresome.

Do you think I'd get any action out of Mongoose customer service?
Back to top
View user's profile Send private message
djdood
Fleet Captain


Joined: 01 Feb 2007
Posts: 2929
Location: Seattle, WA

PostPosted: Wed Aug 22, 2012 2:31 am    Post subject: Reply with quote

It might take a few tries (in some cases), but yes, you would. More often they are very good about responding to issues.

ADB also ships from the US (obviously, since they're in Texas). However, they check every mini in every box, before they ship them out. Ideally, nothing should ever have to go back from an ADB order.
_________________
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Tricorder
Ensign


Joined: 12 Aug 2012
Posts: 10
Location: Auckland, NZ

PostPosted: Wed Aug 22, 2012 3:13 am    Post subject: Reply with quote

IF Mongoose resolves this I will order my Gorn Fleet from ADB--even the $50 premium (over a discounter on eBay) is worth getting a perfect (ish) set the first time. Smile
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Federation Commander Forum Index -> Starline 2500 All times are GMT
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group