Quality Issues
Posted: Tue May 22, 2007 9:24 pm
Okay, so I hope this post doesn't offend anyone, as my intenion is to present my comments in the most professional and respectful manner possible.
I just picked up my first set of FC miniatures this past week, Border Box #1, to be specific. I have to say, I'm a bit disappointed. On the ADB website, the miniatures are touted as follows: "The pewter starships require minor assembly, no more than a few patient moments with some epoxy glue or super glue. You can leave them unpainted; or you can paint them in official colors. "
Well.... mine had more than a little excess flash on each ship, a good number of parts signifcantly bent or warped, and its clear gluing the parts together is going to take more than "a few patient moments" due to the various parts not fitting together entirely properly. After spending roughly $4 per ship, I would have thought I'd be receiving a much more finished product, practically ready for painting after some quick gluing.
Possible arguments in the defense of this product:
1. The quality level delivered is the industry standard. You should have known miniatures come like this.
2. If ready-to-glue-and-paint quality mini's were delivered, you couldn't afford them.
Well, maybe so... but I do feel I was misled by the marketing. If these ships were sold in clear plastic blister packs, I think I'd have had a much better idea of what I was considering purchase of.
Perhaps mini's provided with games by other companies such as Fantasy Flight Games, Days of Wonder, and even Wizards of the Coast have raised my expectations to too high a level for the scale of production available to ADB. In any event, this is definitely not what I was hoping to purchase.
In any event, I'm going to invest the time in cleaning up and repairing these figures, then ship them to Sri Lanka for painting by www.miniaturelovers.com. I'm sure they'll turn out fine eventually, but not without a significant investment of addition time and effort. At this cost, I just can't see the miniatures providing this much additional enjoyment to the gaming experience.
Anyway, thank you for listening. I definitely intent this criticism to be constructive, and it is offered with the best intentions of helping ADB improve its products in the future.
PS: Has ADB considered plastic miniatures rather than pewter? The figures just released for Fantasy Flight Games' Wings of War (roughly $15 per airplane, retail) are quite outstanding.
I just picked up my first set of FC miniatures this past week, Border Box #1, to be specific. I have to say, I'm a bit disappointed. On the ADB website, the miniatures are touted as follows: "The pewter starships require minor assembly, no more than a few patient moments with some epoxy glue or super glue. You can leave them unpainted; or you can paint them in official colors. "
Well.... mine had more than a little excess flash on each ship, a good number of parts signifcantly bent or warped, and its clear gluing the parts together is going to take more than "a few patient moments" due to the various parts not fitting together entirely properly. After spending roughly $4 per ship, I would have thought I'd be receiving a much more finished product, practically ready for painting after some quick gluing.
Possible arguments in the defense of this product:
1. The quality level delivered is the industry standard. You should have known miniatures come like this.
2. If ready-to-glue-and-paint quality mini's were delivered, you couldn't afford them.
Well, maybe so... but I do feel I was misled by the marketing. If these ships were sold in clear plastic blister packs, I think I'd have had a much better idea of what I was considering purchase of.
Perhaps mini's provided with games by other companies such as Fantasy Flight Games, Days of Wonder, and even Wizards of the Coast have raised my expectations to too high a level for the scale of production available to ADB. In any event, this is definitely not what I was hoping to purchase.
In any event, I'm going to invest the time in cleaning up and repairing these figures, then ship them to Sri Lanka for painting by www.miniaturelovers.com. I'm sure they'll turn out fine eventually, but not without a significant investment of addition time and effort. At this cost, I just can't see the miniatures providing this much additional enjoyment to the gaming experience.
Anyway, thank you for listening. I definitely intent this criticism to be constructive, and it is offered with the best intentions of helping ADB improve its products in the future.
PS: Has ADB considered plastic miniatures rather than pewter? The figures just released for Fantasy Flight Games' Wings of War (roughly $15 per airplane, retail) are quite outstanding.